To Be The Best, You Must Personalize Everything For Everybody!
I believe the experience economy is evolving to a personalization economy.
To be the best now and in the future requires that you create personalized sales and service interactions.
One of the simplest yet most powerful ways you can be the best is to always see the world through your customer’s lenses.
While this may seem simple, in my experience it is tremendously difficult to put into action and consistently execute so that every interaction creates an exceptional experience.
Posted on Thu, May 15, 2014
by Kurt McDowell filed under