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Sustain External Customer Service Experiences Without Great Internal Service Cooperation

Sustain External Customer Service Experiences Without Great Internal Service Cooperation

Motivation Minute Blog


One of the hallmarks of every legendary customer service organizations is that they have awesome internal service cooperation.

A leader’s number one job is to enable their people with skills so they can create personalized differentiated customer experiences.

The second most important job for a leader is to remove stupid policies, procedures and obstacles that get in the way of internal and external service excellence.

I have an idea for you!

Internal Service


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