Reward and Recognition Must Be Earned
One of the great things about team reward and recognition is that everyone gets rewarded.
One of the challenges with team reward and recognition is that everyone gets rewarded.
If everyone on the team contributed there is no concern, but when there is a considerable discrepancy between high performers and low performers, what is the impact?
In the thinking of the high performer, she feels that her extra effort was not rewarded correctly and resolves to ratchet back her effort in the future. The poor performer gets reinforced for inefficient effort, and makes no behavior change. End result: lower productivity in the next quarter/time period.
There must be a direct relationship between the performance of the individual and the corresponding recognition and reward. Team recognition has its place but not at the expense of desired behavior reinforcement and behavior change.
Posted on Wed, February 9, 2011
by Kurt McDowell filed under