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Put People First

From Global HR News - http://www.globalhrnews.com/story.asp?sid=601

SAN DIEGO -- A drastic change is coming to Corporate America. The U.S. Bureau of Labor Statistics predicts that by 2011 the American workforce will experience the worst shortage of skilled workers in U.S. history. As the Baby Boomers retire over the next six years, our economy will lose an estimated 10 million skilled workers. This shortage will create an unprecedented need for organizations to attract and retain their high-performing and loyal employees.

What sort of effect will these numbers have on corporate philosophy?

In the future, the “profits first, people last” culture will no longer attract the best people, according to Jack Lannom, author of People First. “The new business model for high profitability and long-term viability will be a philosophy that puts people first,” Lannom says.

“Every human being needs to know that who they are and what they do in a company has purpose, meaning, and immense significance.”


Lannom developed his philosophy after spending 30 years in the industry and working in the trenches with top executives from various Fortune 500 companies like Citibank, AT&T, and Blockbuster Video. Lannom noticed that America’s core business philosophy was denigrating from one of character and wisdom to one based wholly on profits first. “The outcome of this philosophy is the Enron’s and the Worldcom’s of the world where earnings became paramount without any ethics,” says Lannom. “Once a company loses its soul, it sacrifices long-term, trust-based relationships on the altar of short-term gain.”

Based on age-old wisdom and truths, Lannom’s People First outlines a 5-step philosophy designed to spark a major shift in business ethics. In the tradition of the international best-seller Who Moved My Cheese, Lannom has written People First to not only appeal to business professionals, but also to husbands, wives, teachers, parents, and students. “Excellence is the inevitable outcome of adopting this philosophy,” says Lannom. “People will work in excellence when they are treated excellently, and with this excellence will come profits.”

By distilling his business philosophy into clear, practical, easily learned principles, Lannom hopes to equip people with timeless secrets and tips for building lives and passing on a legacy. People First focuses on teaching people to empower themselves through the systemic building of interpersonal relationships. “If you want your profits to grow,” says Lannom, “you must grow people first.” Through the teachings in his book, he hopes to help those who really want to truly make a difference in people’s lives.

3 comments (Add your own)

1. MrDoughnut wrote:
Sometimes people are terminated for Forklift safety violations that were not clear. Not all training is clear especially after a year or so and when others violate the same rules confusing others to the facts.

Seeing others such as management raise others or themselves on pallets a few feet makes one think it is ok to do the same.

A retraining for a violation should be ordered instead of an immediate termination.

Thu, June 11, 2009 @ 6:41 PM

2. MrDoughnut wrote:
In one case a person who was severley vision impaired due to cataracts in both eyes was rushed through a CBL or Computer Based Learning. They were asked brief questions while the personnel manager read the questions due to the vision impairment of the person taking the test. The impaired person was under an eye surgeons care an doctors notes were on file attesting to that fact. The person was on an ADA due to the impairment an awaiting surgeries on both eyes to save his eyesight! The manager clicked through the test an passed the impaired person.

A year later the person after having the surgeries completed was asked by an associate to raise them 3 ft on a pallet to dump trash into an open top dumbster. The person assured the forklift driver that the manager had done this a few times. The driver having seen this action done a few times by others assumed it to be an ok'd practice. The lifting of pallets a few feet by others convinced the driver it was an approved practice he missed while being visually impaired a year or so earlier during the test. The person operating the forklift and the person asking for the lift on the pallet were terminated without a second chance to review the test. The circumstances warranted a reprieve but the workers were still terminated on 6/02/09.

Thu, June 11, 2009 @ 7:16 PM

3. MrDoughnut wrote:
The person who was visually impaired could not legally receive eye classes because of his condition which required cataract surgery. The person had 80/50 vision as documented by the surgeon. So how could this person take a OSHA Safety test for material handling equipment via a computer test on a 15" cathode ray tube monitor? The doctors notes said he could not perform tasks reguiring good seeing ability until the surgeries were performed.

The safety practices by others must of been key in making the person believe the pallet lift requested by an associate was ok. The company should of just retested the workers under the circumstances instead of terminating them.

Thu, June 11, 2009 @ 7:47 PM

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