BUILDING A HIGH-PERFORMING WORKFORCE

Press Ganey has developed a new white paper, Building a High-Performing Workforce. The paper identifies the core principles of engagement and delivers an effective, data-driven method to establish engagement tiers, measure action planning readiness and enact sustainable, meaningful change. Notable findings from an analysis of more than 1 million employee voices will help leadership:Understand the relationship between employee engagement and key patient experience performance metrics, including &...