Management is the Problem, Not The Solution
Why would somebody who has been helping leaders all over the world say management is the problem and not the solution?
There are certainly exceptions to the rule, but in the new personalized service economy, management often becomes more of an obstacle than an enabler.
Why is management, or more specifically bureaucracy, the problem and not the solution in the personalized service economy?
If you believe like I do that the winners of the future will have real-time communication so they can deliver personalized service, then you understand that this simply does not align with a top down, hierarchical management structure.
Here is what I think the leading organizations of the world are figuring out: READ MORE>>>
Posted on Wed, April 30, 2014
by Kurt McDowell filed under