This document examines properties shared by Employee Lifetime Value and Customer Lifetime Value, which are explored in further detail in a 45-page research report entitled Employee Lifetime Value: Measuring the Long-Term Financial Contribution of Employees.  This white paper and the full report were produced by the Forum for People Performance Management and Measurement and the Performance Improvement Council.  85% of a company’s assets are related to intangible capital tied up in knowledge and human talent.  What are your employees worth to you?

Employee Lifetime Value and Its Link to Customer Lifetime Value