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Customer Loyalty

 

Everybody is in business to create and sustain customers, so a comprehensive customer retention strategy is always a good idea. Our loyalty initiatives help you identify ideal customers, track spending, motivate behavior, reward behavior, and measure the results, by utilizing next generation marketing solutions

Solutions for your Business

While your loyalty solution should be unique to your situation, here are some other useful vehicles that our company can provide:
  • ValueSYSTM: A loyalty rewards enterprise platform and manages every aspect of a customer loyalty program.  The ValueSYSTM technology scores loyalty transactions based on transaction size, frequency, payment tender, time interval, or SKU.  Low and no-cost marketing initiatves can then be directed by buying behavior.  See 3 minute video!
  • Points Reward Programs: Reward customers for buying frequency and volume by issuing points per dollar purchased. Increase sales in slow seasons by offering double points bonuses.
  • Digital Download Cards: These branded cards are perfect "thank-you" gifts. The recipient goes online to download the designated reward - from music and movie tickets to fine dining and DVD's.
  • Direct Response Incentives (Gift with Purchase) Download Brochure
    • Free Gas Certificates - $25, $50, $100 gas cards for pennies on the dollar
    • Companion Air Fares - Choose from up to 110 U.S. domestic cities, choose from all major and discount carriers (over 19 airline partners!). Customer pays for first ticket, second is complimentary.
    • Event and Concert Tickets - Two million tickets for more than 30,000 events—including sold out and hard to find tickets.
    • Golf - Ski - Spa Packages - Golf at one of 4,000 golf courses in North America (under $10), a spa treatment at over 2,000 spas in North America (under $12), or choose from hundreds of fabulous ski resorts (under $20).
  • Dealer Loader Programs
  • Premiums


 

Some Loyalty Facts

 

  • A 5% increase in customer retention can increase lifetime profits from a customer by 75%, according to the Loyalty Effect by Frederick Reichheld

            • 70% of unhappy customers abandon vendors because of poor service, according to the Forum Corp.
            • A customer is willing to spend 10-15% more money for an item when that particular vendor has a loyalty program in place

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