A Daily Affair - Positive Reinforcement
Positive reinforcement must be ingrained in a leader's daily activities. Organizations throughout the country spend their time and money on rewards and recognition, yet many fail to achieve the results they should. Why? Because paired with these positive, yet periodic, vehicles of behavior reinforcement is daily negative reinforcement.
Daily, employees are confronted, pressured, threatened - negatively reinforced - by economic, social, and corporate forces. Take a snapshot of one employee's day. Do the positive influences (influencers) outnumber the negative?
It's hard to dance when someone or some event keeps tripping you up.
Look for new ways to acknowledge the behaviors your employees do well. Be definitive. Point out both the behavior and its positive implications on your feelings toward them and the impact to your organization.
Try this experiment. Find an underperforming employee. For one week, ignore all the negatives - whether performance, attitude, whatever - and acknowledge the positive. See what happens. I'd love to hear about it.
Posted on Sun, February 6, 2011
by Kurt McDowell filed under